Shipping policy
SHIPPING POLICY
Thank you for supporting Overwatch Outpost. We work hard to process and ship orders as quickly as possible while maintaining the quality and service our customers expect.
Order Processing
Most orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
During major events, trade shows, holidays, severe weather, or periods of high order volume, processing times may be extended. Any significant delays will be communicated through our website, social media channels, or email.
Shipping Carriers
Orders are typically shipped via USPS or other available carriers based on destination and service availability.
Tracking information will be provided once your order ships.
Shipping Rates
Shipping rates are calculated at checkout based on package weight, dimensions, destination, and selected shipping method.
Delivery Estimates
Delivery times are estimates provided by the carrier and are not guaranteed.
Once a package has been accepted by the carrier, delivery speed and final delivery are outside of our direct control.
Lost or Delayed Shipments
If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier to locate the shipment.
While we cannot guarantee carrier performance, we are committed to helping customers resolve shipping issues whenever possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
Orders returned due to an incorrect or incomplete address may require additional shipping charges for reshipment.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Delivery times for international shipments may vary depending on destination, customs processing, and local carrier performance.
Shipping Restrictions
Certain products may be restricted in some locations due to local laws or regulations. Customers are responsible for ensuring products may be legally imported into their destination country.
Contact Us
Questions regarding shipping may be directed to:
Overwatch Outpost
info@theoverwatchoutpost.com
theoverwatchoutpost.com
Thank you for choosing Overwatch Outpost.
Stand Ready – Watch Always